We already have an English web site and don't need any other.
Most people speak English anyhow.

We offer you a web site in the German language and register it not only with international search engines and directories but also with numerous ones used in Germany, Austria and Switzerland.
Most of the German search engines don't accept web sites in an other language than German what means that your present site may not be found by potential customers.
It is true that most Europeans learn more than one language. But this does not mean that everybody speaks English. Especially elderly people may have forgotten what they learned many years ago.

We had German customers and they all spoke English. We really don't see any need for a German site.

Most people in Europe are learning at least one foreign language. But not everybody understands English.
Many East Germans for example learned Russian but no English. German is the mother tongue of most people in Western Europe. It is spoken in Germany, Austria, Switzerland, :Liechtenstein and parts of Northern Italy.
It is just polite to use the language of the people which should become your customers.

English is a world language and we don't see any need for a German site.

The mother tongue of most people in Western Europe is not English or French - it is German. Customers always appreciate it when you contact them in their language.
People in Germany are using mainly German search engines which will not find your present English web site.

We are in the tourist industry. Your price is much higher than what we pay for our present site with the B & B association where we are listed.

Our offer gives you also more value. We register each of our customer sites individually with major search engines and directories. Most of them are strictly German but we also include many international ones.
The price also includes a listing with picture in our searchable German database which is not only linked to our tourist guide but also registered as a separate web site.
Our database contains many categories, not only accommodation.

We are very happy with our present site because we can update it by ourselves without any charge. Do you offer a similar free service?

We know about this feature, but most of our customers don't speak German and we will not allow that the quality of our directory is affected by badly written sites. We also want to be in control of the content. Required updates a will be done for a very moderate fee.

How do I know that you did a good job. We don't speak German and don't know any German search engines?

Together with our invoice you will receive a list of the search engines with which we have registered your site. If you have problems finding them, we will gladly assist you.
We regularly check if all registrations have been accepted.

A friend of mine understands some German and told me that your German is annoying.

Please show us those sites or statements! Our tourist guide has been written without any influence by business. It is mandatory to inform potential visitors about things which are different to Europe. If your friend considers this annoying, maybe he should do the German web site for you.

We really don't see a need for a German site, but can you include our existing English site in your German directory? Will people find us then?

Yes, we can help you by adding a brief German description of your business, including all contact information, to our searchable data base. However, we do not add links to English web sites because we received complaints when we did so.

For the beginning I think a listing in your data base is sufficient. How much do you charge for that service?

Please see our price list!

Can we advertise in your tourist guide? Do we get a discount if we take the complete package from you?

We offer banner advertising in our German language tourist guide for Ontario. You can place advertising there. Please see our price list for more details.

We don't have Internet access but we would like to have a presence in the world wide web. Is that possible?

It is possible, but generally we don't recommend it -it depends of your business. You should stay in contact with your customers.

We are older people and we don't even have a computer, but we have phone and fax? We also do not speak any German. What can we do?

We recommend a listing in our data base. A brief description will contain all essential information about your business as well as your phone and fax number. We also will say that all requests must be in English.

We don't speak any German, what shall we do if somebody who doesn't not speak English writes us in German?

We clearly express which languages you speak. If you still get mail in German you need the help of somebody who can translate it for you. If you don't know anybody, we can help you for a moderate fee. Please contact us in such a case.

We don't want to get only e-mail from potential customer. Most the time they forget something. We would like to use a registration form. Do you offer that service?

Yes, we can do this.

Do you offer a secure line for credit card payments?

Not yet. Nothing seems to be secure. We learned that the hard way that you are always on the losing side as long as you don't have a customer signed slip from the transaction. As long as the credit card companies don't provide an improved system, e.g. with a pin number, we will not offer anything as secure.

We have good pictures which we want to use for our new German site. What shall we do? We don't have a scanner.

Please send them to us. We will do the rest. We will return them to you together with the invoice. Scanning is included in our prices.

I want to see the German web site, before we pay. Is that possible?

We even appreciate that. We inform you when the site is uploaded but not registered. We allow you five days for proofreading and checking. See our contract for more details.

What is your time schedule? How long do we have to wait until we get our site completed?

Today the normal turn around time is approximately two weeks. However, we will always give you a completion date when we receive your order.

How long will you keep our site on the web?

We recommend that your web site is stored on the server of your Internet provider. He will keep it there as long as you are with him. The initial fee for adverting in our tourist guide and in our data base covers one year. If the contact is not canceled by you in time before it expires it will automatically extended to the next year. Please check our contract and our price list for the applicable fees.

If we don't get any traffic or customers after a few months can we cancel the contact and get our money back?

No, unless you bring proof that this was caused by a mistake from us.

Somebody told me that you make fun out of Canada and its people in your German tourist guide. We don't like that and for that reason we will not support you.

Show me that. However, it is true that we do not only describe the good sites of Ontario. We give advise what not to do or what not to expect. Every country, including Canada, has good and bad things. We must inform potential customers to avoid later problems, e.g. no smoking policies, purchase of alcohol, fishing restrictions.

You always make the statement that our English site will not be found by German people. I don't believe that. We have been on the net for years and we even got requests from Germany.

Many people in Germany are using search engines and directories which are completely in German. This is much more convenient for the normal user. Certainly, there are a few people who are more familiar with the Internet and who use foreign search engines if they can't find what they are looking for on a German one.

I want to have the site which you may design for us on our server to save money and to be sure that the site stays there. Is that possible?

Yes, that is possible and we even recommend that. In this case we either send you the compete file by e-mail and you must do the file transfer to your server by yourself. This also applies for future updates.

Who owns the web site you have designed for us?

After we have received your payment you own the web site.

Can you design a shopping cart for us?

Yes, we can - on German and in English. We use it for our own business and are extreme happy with it.

We want to have our own domain. Can you help us?

Please tell us what you want, we will gladly check the availability for you and tell you the costs.